Shipping Policy

Processing Time:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates:
- Standard Shipping: 3-5 business days
- Expedited Shipping: 2-3 business days
- Priority Shipping: 1-2 business days
Delivery delays can occasionally occur.

Shipment Confirmation & Order Tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

Convict Labz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Convict Labz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We offer international shipping to select countries. Please contact us for more details.

Returns Policy:

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

For more information or if you have questions about our shipping policy, please contact us at support@convictlabz.com